Booking Cancellation Policy

01 Reservation Changes

• Any requested changes to your booking dates, times, or vessel are strictly subject to availability.
• Depending on the specific changes, additional fees or seasonal rate differences may apply.

02 Cancellations & Refunds

• Booking deposits are strictly non-refundable under all customer-initiated circumstances.
• Cancellations made more than 72 hours before the scheduled trip: The remaining balance (if paid) is eligible for a 50% refund. Deposits remain forfeited.
• Cancellations made within 72 hours of the scheduled trip: 100% Non-refundable.

03 Rescheduling Policy

• Rescheduling requests made over 72 hours before the trip will be accommodated subject to availability.
• Requests within the 72-hour window are considered last-minute and may not be feasible. If rescheduling is not possible, the standard cancellation terms apply.

04 No-Show Policy

• Failure to arrive at the designated meeting point at the scheduled time (No-Show) results in 0% refund.
• The vessel will wait for a grace period of 30 minutes, which will be deducted from your total charter time.

05 High-Demand Days

• Bookings for Fridays, Saturdays, and all Public Holidays are 100% Non-refundable upon customer cancellation.

06 Cancellations by Company

We reserve the right to cancel due to unforeseen circumstances like severe weather, mechanical issues, or Coast Guard instructions.

• In such events, you will be offered an alternative date or an equivalent substitute yacht.
• Should you decline all offered alternatives, a full refund of all payments received will be issued.

! Have Questions?

For any clarification regarding this policy or to request a change, please contact our concierge team immediately.